Certification Program

ZYCOO Academy

ZYCOO organizes a variety of technical and sales training service for our channel partners, end users and fans. We offer flexible training ways for your selection. Both on-site training and online training are available.

Technical and Sales Training & Certification

Co-designed by our technical experts, sales experts and professional trainers, ZYCOO technical and sales training courses cover everything you want to know about ZYCOO, including sell, installation, configuration, maintenance and further development.

If you are ZYCOO channel partners, or you are going to be ZYCOO channel partners, we believe that sales skill and technical background both are critical for you. When you know sales skills, you know what customers expect from ZYCOO and how to sell ZYCOO. When you get technical background, you know how to use ZYCOO and how to sell ZYCOO better.

Available Courses
We have entry-level, basic, higher and advanced level courses demonstrated as below.
ZYCOO Certified Sales Professional
The certificate indicates the holder knows about ZYCOO products and can explain to customers about the features, functionality and performance of ZYCOO products and solutions.
Suggested Duration
2 Days(12 hours)
Objectives

The objective of this course is to enable you to explain and discuss the features, capabilities and functions of ZYCOO products and solutions, and to sell ZYCOO products with more professional sales skills.

Target Audience

Technical and Non-Technical personnel who are engaged in selling technological products, such as IP telephony products and networking products.

  • Sales
  • Resellers
  • Distributors
  • Product partners
Course Prerequisites
None
ZYCOO Certified IP Telephony Associate
The certificate indicates the holder knows the basic features of ZYCOO products, and how to install, configure and maintain ZYCOO products.
Suggested Duration
3-5hours
Objectives

The objective of this course is to familiarize you with ZYCOO products. And you will be able to install and configure extensions, dial plans and the basic features of ZYCOO IP telephony products.

Target Audience

Technicians, IT Managers, network administrators, engineers, VoIP solution providers and integrators.

Course Prerequisites
You should have a good understanding about TCP/IP, network administration and management.
Zycoo Certificated IP Audio Solution Sales
Gain expertise in ZYCOO IP Audio Solutions, learning to design and sell advanced audio systems.
Suggested Duration
3-5hours
Objectives

This course aims to provide a comprehensive understanding of ZYCOOIP Audio Solution. Participants will gain in-depth knowledge of all endpoint devices and software applications, discerning the unique features of each device. By the end of the course, participants will be equipped to design optimal audio project solutions.

Target Audience

Technical and non-technical individuals who engaged in or interested in selling IP audio devices.

Course Prerequisites
Basic knowledge of IP-based endpoints.
Zycoo Certificated IP Audio Solution Engineer
Deepen your technical skills with the ZCAE course, covering installation, configuration, and optimization of advanced audio solutions for technicians.
Suggested Duration
2 Days(6-8 hours)
Objectives

This course offers in-depth insights into the ZYCOO IP audio solution. Participants will learn how to install, configure, and optimize both basic and advanced features, including paging groups, background music, video linkage, multicast, scheduled tasks, etc.

Target Audience

Technicians, IT Manager, network administrators, audio solution providers, and integrators.

Course Prerequisites
You should have successfully passed the ZCAS.